Jennifer Betancourt (Shannon U/S) Jennifer is happy to be understudying her fellow Factory ensemble member for this production mostly to be involved in the process at all. She’s been seen on the Factory stage many times including Xmas War and Xmas: Endgame, Captain Steve’s Caring Kingdom, Fight City, and Born Ready. She has been seen around town and the country with Griffin Theater, Lifeline Theater, and the late Awkward Pause (RIP). Her favorite karaoke song has yet to be determined.